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Does Patagonia's lifetime warranty cover loss of loft for synthetic puffies?

Original Post
Alberto Matamoros · · Unknown Hometown · Joined Jun 2019 · Points: 0

It should, right? My Nano Puff no longer gives any warmth. 

Ry C · · Pacific Northwest · Joined Oct 2018 · Points: 0

Dude, loss of loft is just inherently a part of using puffies. Come on.

Normal Customer · · Unknown Hometown · Joined Jul 2020 · Points: 0

https://help.patagonia.com/s/article/Ironclad-Guarantee

Ry C · · Pacific Northwest · Joined Oct 2018 · Points: 0
Pico Blanco wrote:

I know that, but it doesn't answer my question. Patagonia guarantees its products for life.

Why didn't you just ask Patagonia then?

Brooks Turner · · Concord, CA · Joined Jul 2018 · Points: 0
Pico Blanco wrote:

I know that, but it doesn't answer my question. Patagonia guarantees its products for life.

All 'lifetime' guarantees are for the expected lifetime of the product, not your lifetime. How old is this jacket?

Live Perched · · Unknown Hometown · Joined Sep 2016 · Points: 21

Patagonia has replaced two items I wore thoroughly and it could not repair.  It also repaired three items which were very well worn. Give Patagonia a chance to take care of you. 

Jason Zevenbergen · · Unknown Hometown · Joined Apr 2020 · Points: 0

You could try washing it with a hypo-allergenic detergent (no perfume additives), then dry on low with a few tennis balls. For high quality down, you should be able to restore loft more-or-less indefinitely by doing this. With synthetic insulation like in the case of a nano puff, it might help a little.

Take a look at the Enlightened Equipment torrid apex if you're looking for a new lightweight mid layer. It uses a continuous filament synthetic fiber for insulation, which is apparently far more durable than the short staple fiber insulation used in most synthetic jackets.

Guideline #1: Don't be a jerk.

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