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EpcTV.com shipping etc??

Original Post
Bobby T · · Unknown Hometown · Joined Dec 2019 · Points: 0

I'm looking to grab a rope and some other stuff. Bill comes out to 150-200 depending. 

If you have had any experience with buying gear from outside the U.S. is there anything I should expect that isn't being said up front by Epic? VAT, customs fees???

Tim Dinkins · · Unknown Hometown · Joined Feb 2020 · Points: 0

I have ordered from them many times. Shipping is fast, and I have never had an issue with an order. Only real issue is that if you need to return something you are going to pay a lot to ship it back.

I buy most of my gear from either EpicTv or Banana Fingers. The prices are great and shipping is usually faster than domestic companies.

Bobby T · · Unknown Hometown · Joined Dec 2019 · Points: 0

Yeah, it's 50 bucks flat, so I'm tacking on some other gear with it. Might as well toss it all in. 

Bobby T · · Unknown Hometown · Joined Dec 2019 · Points: 0
Tim Dinkins wrote:

I have ordered from them many times. Shipping is fast, and I have never had an issue with an order. Only real issue is that if you need to return something you are going to pay a lot to ship it back.

I buy most of my gear from either EpicTv or Banana Fingers. The prices are great and shipping is usually faster than domestic companies.

Have you ever been hit with any extra customs fees or anything? Sorry, this is my first time buying from them. 

Tim Dinkins · · Unknown Hometown · Joined Feb 2020 · Points: 0

I have never been hit with customs fees. The only issue I ever had was when I tried using Royal Mail as it was a little cheaper. Due to Covid slowing USPS down it sat in a warehouse for over a month before they finally shipped it to me. Definitely not EpicTv’s fault though.

Terry E · · San Francisco, CA · Joined Aug 2011 · Points: 43
Bobby T wrote:

Have you ever been hit with any extra customs fees or anything? Sorry, this is my first time buying from them. 

I’ve bought a couple ropes from EpicTV, ski gear from Scotland and Spain, cams from Britain, and never been charged customs fees.

jdejace · · New England · Joined Sep 2013 · Points: 5
Terry E · · San Francisco, CA · Joined Aug 2011 · Points: 43
Bobby T · · Unknown Hometown · Joined Dec 2019 · Points: 0

Thanks everyone! Order being placed today! 

jdejace · · New England · Joined Sep 2013 · Points: 5

The british currency will probably take a shit after Brexit, so probably will become an even more advantageous place to shop. 

*I am not an economist

Matt Himmelstein · · Orange, CA · Joined Jun 2014 · Points: 194
Bobby T wrote:

Yeah, it's 50 bucks flat, so I'm tacking on some other gear with it. Might as well toss it all in. 

I don't know where the customs fees kick in, but I have heard that they will kick in at some point.  I ordered a few things from them and got good products at a low price with fast shipping.

Mike Brown · · Las Vegas · Joined Dec 2019 · Points: 0

My package arrived about a week ahead of time from DHL!

Jared Chrysostom · · Clemson, SC · Joined Oct 2017 · Points: 5

Can confirm, no customs fees or issues on ropes from EpicTV. 

Christian Hesch · · Morro Bay · Joined Aug 2017 · Points: 55

As noted by jdejace, 800 buck threshold. I learned this the hard way when I was slinging totems here a few years ago... $5K worth of totes hits ya hard!

Another great option is Dick's Climbing, just email them and see if they'll match epic, often times they're able to do the same or better. I've always had the best service of any retailer when using the guys there and they will work with you on the DHL fees and just charge you exactly what it costs, instead of a (potentially larger) flat fee.

Dick's Climbing

curvenut · · Unknown Hometown · Joined Jul 2007 · Points: 0

HI,

 Sorry to post on this old thread.  But did  you guys have to pay  the US taxes  at the delivery time (not the duties) ?  

Epictv sent the products from UK (or whatever EU country) and international customers do not pay UK taxes.

Prav C · · Arvada, CO · Joined Sep 2019 · Points: 124

I ordered some climbing shoes from epictv and did not have to pay US taxes nor customs, making them very cheap compared to US retail price. It seems they have ended that deal unfortunately, because all climbing shoes on their site are now in line with US prices. Was nice while it lasted. 

wivanoff · · Northeast, USA · Joined Mar 2012 · Points: 719

Don't they have an extra "heavy" shipping charge for items like rope? It seems that when I looked into it the extra charge offset the savings.

Doug Chism · · Arlington VA · Joined Jul 2017 · Points: 55
Prav C wrote:

I ordered some climbing shoes from epictv and did not have to pay US taxes nor customs, making them very cheap compared to US retail price. It seems they have ended that deal unfortunately, because all climbing shoes on their site are now in line with US prices. Was nice while it lasted. 

This is incorrect. Their prices change a lot and some brands can for periods of time mirror US prices, but generally there will always be significant discounts depending on the brand and model. 

For instance - Shaman Lace is $119 on EpicTV, $185 here, although you can find them at $135 on sale. 

New 2022 Katana Lace is $135-$142 depending on size on EpicTV compared to $210 here. 

They seem to put brands on sale in waves, so if you want the best deal its ideal to grab them when available not necessarily when you absolutely need them. Also buy more than 1 shoe so you can get free shipping. 

Guideline #1: Don't be a jerk.

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