Mountain Project Logo

can't update areas or download new ones

Original Post
John Groh · · Unknown Hometown · Joined Nov 2012 · Points: 295

Even after closing/reopening, restarting, and uninstalling/reinstalling, I can't update areas or download new ones on my Samsung Galaxy S3. It just says "A download error occurred. Tap to retry." Bug?

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

Deleting and reinstalling the app is usually the trick. Perhaps try that once more and make sure you get the new version directly from the Google Play store (not a backup or something).

We are nearing completion of a new version which completely re-does the downloading. After re-installing, if it's still failing, perhaps you could be a beta tester for the new version?

John Groh · · Unknown Hometown · Joined Nov 2012 · Points: 295

Hi Nick,

After uninstalling and reinstalling (from the play store) again, I'm still having the same issue. I'd be happy to help out with beta testing.

John

Guideline #1: Don't be a jerk.

iPhone & Android App Feedback
Post a Reply to "can't update areas or download new ones"

Log In to Reply
Welcome

Join the Community! It's FREE

Already have an account? Login to close this notice.