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Shout-out to DRCC customer service!
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By Ben Warner
From Boston, MA
Feb 23, 2013
Jtree, by C. Kuzdas

I want to give a public shout-out to the Detroit Rock Climbing Co. for their high level of customer service. I regularly use their V5.12 hangboard, and I really like it. So, I bought their V3 hangboard because I am working out of the country for a few months and I needed a way to train, but I did not want to haul around a bulky hangboard. After receiving the V3, I noticed a slight defect in the hangboard; I contacted DRCC. They responded immediately and they shipped out a replacement the next day - no questions asked!
Thx guys.


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