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Shoplifting at Neptune Mountaineering?
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By Aric Datesman
Apr 27, 2013

Helldorado wrote:
Sucks you guys got your shit marked. Stealing from REI however, I condone that.


Lame.


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By Locker
From Yucca Valley, CA
Apr 27, 2013
...

Gonna have to go with DITTO on that "LAME".

No doubt it was only a joke. But to me it's not funny enough to out do the LAMENESS of it.


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By Aric Datesman
Apr 27, 2013

Dunno about that Locker... Lotta hate for REI around the forums, as well as abuse of their return policy (which IMO is basically theft by another name). I don't get it, personally.


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By Locker
From Yucca Valley, CA
Apr 27, 2013
...

I shop at REI. Shop at "Locals" shops. Couldn't give a fuck either way. If a place has what I want and I agree with the price, Bingo! The loyalty to "Locals" that makes everyone feel so pure is fine. But for me it's all the same. Everyone needs to eat.


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By Aric Datesman
Apr 27, 2013

Yup. And for those of us not in Boulder like that guy, REI is often the only option. Unless the dream I had where Aldi discount grocery stores started carrying climbing gear comes true. Damn, that was a weird one.


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By jane-gallwey
From Ireland, mostly
Apr 27, 2013
Terradets, Spain.

www.aldi.ie/ie/html/offers/special_buys3_21428.htm

Ads on the telly here (Ireland) with the tagline:
"Like mountains? How cheap do you want it"


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By J Q
Apr 27, 2013
Me again!

Aric Datesman wrote:
Dunno about that Locker... Lotta hate for REI around the forums, as well as abuse of their return policy (which IMO is basically theft by another name). I don't get it, personally.



It's this policy that put so many local businesses out of business and has led to a monopoly of sorts. I say use it the way they use clueless teenagers and we will all be happy.


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By Merlin
From Grand Junction
Apr 27, 2013

Aric Datesman wrote:
Dunno about that Locker... Lotta hate for REI around the forums, as well as abuse of their return policy (which IMO is basically theft by another name). I don't get it, personally.


REIs return policy is the only reason people with more than a season under their belt buy from them. It clearly works for them or they'd have killed it by now.


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By Aric Datesman
Apr 27, 2013

You haters really need to travel more. Closest climbing shop to me is 3.5 hours each way. REI is 10 minutes, and hires locals. So tell me: which helps my local economy more? And frankly, as one with well more than a season under my belt I have no problem buying from them, as there's no reason to go out of the way to mail order consumables (runners/webbing/rap rings) when they're available *locally at REI* and don't involve shipping costs.

Also, abuse of the return policy is abuse of the return policy. Plain and simple. The intent is for things that just don't fit/work out, not a no-cost rental program.


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By David Sahalie
From on the road again
Apr 27, 2013

That is some brand loyalty right there.


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By teece303
From Highlands Ranch, CO
Apr 27, 2013
Aiding.

REI is a consumer coop, guys, not quite the same thing as the Bond villain corporation some seem to be making it out as.

Why exactly do you think you get a dividend? Because you are part-owner of the chain.


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By Clifton Santiago
Apr 27, 2013

Aric Datesman wrote:
You haters really need to travel more. Closest climbing shop to me is 3.5 hours each way. REI is 10 minutes, and hires locals. So tell me: which helps my local economy more? And frankly, as one with well more than a season under my belt I have no problem buying from them, as there's no reason to go out of the way to mail order consumables (runners/webbing/rap rings) when they're available *locally at REI* and don't involve shipping costs. Also, abuse of the return policy is abuse of the return policy. Plain and simple. The intent is for things that just don't fit/work out, not a no-cost rental program.

They hire locals? My REI flies in ringers. Bastards


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By adamx
Apr 27, 2013

You fell victim to one of the classic blunders, the most famous of which is "never get involved in a land war in asia", but only slightly less well known is this :

Never trust an eight fingered man with suspenders when BOOTS are on the line! hahahahahahahahahahahaha


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By Merlin
From Grand Junction
Apr 27, 2013

Aric Datesman wrote:
You haters really need to travel more. Closest climbing shop to me is 3.5 hours each way. REI is 10 minutes, and hires locals. So tell me: which helps my local economy more? And frankly, as one with well more than a season under my belt I have no problem buying from them, as there's no reason to go out of the way to mail order consumables (runners/webbing/rap rings) when they're available *locally at REI* and don't involve shipping costs. Also, abuse of the return policy is abuse of the return policy. Plain and simple. The intent is for things that just don't fit/work out, not a no-cost rental program.



The intent of any policy at a retail chain is to increase revenue. REI is fine, when the return policy hurts them, they'll change it.


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By adamx
Apr 27, 2013

But for real, what a maniac. Curious to see what comes of the REI accusations. Never been to neptune, but hope you get your boots back just the same.

Regarding rei's return policy - is it really that much a problem that customers need to complain about it on mountainproject as much as they do? If REI had an issue, REI would address it, no? How many years has the policy been around - 30? And the fact you get the same dividend now as you do every year tells you they're profitable. I'd say they have a working business model. The idiots who truly take advantage (ie: renters) are probably 1 in 1000, or less.


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By CJC
Apr 27, 2013

Merlin wrote:
REIs return policy is the only reason people with more than a season under their belt buy from them.


you sound smart!


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By Merlin
From Grand Junction
Apr 28, 2013

CJC wrote:
you sound smart!

Not smart enough to save 55 bucks on another mediocre UFC.


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By Aric Datesman
Apr 28, 2013

adamx wrote:
The idiots who truly take advantage (ie: renters) are probably 1 in 1000, or less.


If that's so, why the constant drone on the forums about Return Every Item? And I don't suppose you've ever been to one of their garage sales? Lots of stuff that was clearly used once and returned. And that doesn't include any of the stuff like climbing gear, which they can't resell and have to destroy.

Believe what you will though... I'm only commenting on what I've personally seen there over the past 25+ years.


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By EricSchmidt
Apr 28, 2013

Aric Datesman wrote:
If that's so, why the constant drone on the forums about Return Every Item? And I don't suppose you've ever been to one of their garage sales? Lots of stuff that was clearly used once and returned. And that doesn't include any of the stuff like climbing gear, which they can't resell and have to destroy. Believe what you will though... I'm only commenting on what I've personally seen there over the past 25+ years.


Dude... he is argreeing with you. Why are you still argueing?

I worked there part time for several years and would agree that probably 1 in 1,000 actually end up abusing the return policy. REI also have a system in place to flag people who are known abusers of the program and they will tell them to basically get lost after a while.


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By Ben Brotelho
From Albany, NY
Apr 28, 2013
Epic free solo with a pack on

EricSchmidt wrote:
Dude... he is argreeing with you.


Argreeing...I like it.


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By EricSchmidt
Apr 28, 2013

Ben Brotelho wrote:
Argreeing...I like it.


Ooops typo, I am not a pirate. Agreeing*


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By bearbreeder
Apr 28, 2013

mmmm ... REI ...

much to do about nothing ;)


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By Aric Datesman
Apr 28, 2013

EricSchmidt wrote:
Dude... he is argreeing with you. Why are you still argueing? I worked there part time for several years and would agree that probably 1 in 1,000 actually end up abusing the return policy. REI also have a system in place to flag people who are known abusers of the program and they will tell them to basically get lost after a while.


Well, for starters I don't think he is. But mainly because I've been stuck car camping on a beach for the past 3 days and the total lack of trees and terrain is driving me nuts.

Anyway, I guess the bigger question is whether you made use of your employee discount while working there? After if the arguement is that REI is the Great Satan for driving out mom&pop, wouldn't their employees, who got their gear even cheaper, be a worse evil?

On a side note, I find it odd that there's all this hate for REI and none for EMS. Is it just because west-coasters have never heard of it? Also odd that folks seem to forget that REI used to actually *make* climbing gear, and at a time when commercial options were a lot less limited. And then there's the whole why isn't there hate on BD for out competing the original Wired Bliss, HB, etc?

Ugh. Can't wait to get off this beach. Word of warning- while it may seem cool to camp with the wild pony-sized horses at Assateague in MD, when you get there you'll realize the reality is that wild horses roaming around the campground means there's horseshit everywhere. And RV's that run the generator at 7:00 am sharp so they can make coffee and watch the morning news.


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By MJMobes
From The land of steady habits
Apr 28, 2013
modern man

Aric Datesman wrote:
Word of warning- while it may seem cool to camp with the wild pony-sized horses at Assateague in MD, when you get there you'll realize the reality is that wild horses roaming around the campground means there's horseshit everywhere. And RV's that run the generator at 7:00 am sharp so they can make coffee and watch the morning news.


dont worry, not too many climbers will be heading your way anytime soon man.


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By Aric Datesman
Apr 28, 2013

Because there's no climbing on the east coast, right? Oh, or is it because climbers don't like camping?


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