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Ripstop Repairs vs Boulder Mountain Repair
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By ABB
Sep 28, 2012
Is Ripstop Repairs still in business? I recently stopped-by during biz hours to find the door locked. RR website says hours are 10-6 M-F. Piece of paper hanging on door said they open at noon. Phone line is disconnected and has been for days.

FLAG
By Dave Swink
From Boulder, Co
Oct 3, 2012
Jim was on a trip, fishing I think. They are back open now.

I picked up my Cilogear pack with new side/bottom panels, tightened up seams & strap attachments. It looks good for another couple of years!

FLAG
By Bill Smith III
Dec 14, 2012
I have no experience with Boulder Mountain Repair, but I had a terrible experience with Ripstop Repairs.

Some time ago, I needed a pack fixed so I went to the Ripstop Repairs website where it told me to print out a form as well as gave me an estimated cost for the repair. This looked good to me and I sent my pack in to get it fixed. I waited about three weeks and didn't hear anything back from them, so I first sent them an email and didn't receive a reply back, so I got a little concerned, so I tried to call them, but got a message that "the mailbox was full."

Another week went by, so I dropped by their shop to pick up my pack. When I got there some jerk told me that he didn't know anything about my pack, and that they only do work for "authorized outdoor companies." I told the old grump there that he should change his website if this is true, and walked out and promised never to do business with them again.

Stay clear of Ripstop Repairs. I have sent many items to Rainy Pass Repairs in Seattle and they do a great job, and they are great to work with. I gave Ripstop a try since they are local, but will never go back.

FLAG
By JValentich
Jan 9, 2013
We just started a mail-in repair service after doing some local repairs. We design and build packs, but have realized that there is a high demand for pack and gear repairs. We are a small & friendly two person operation. Check out our gear repair page on our website and don't hesitate to contact us with any questions! We'll get back to you asap!

www.valentichbags.com/gear-repair

FLAG
By manleyk
From Broomfield, CO
Feb 27, 2013
I just had a zipper slider replaced at Boulder Mountain Repair. The owner (Don?) was a little brusque, but rude would be an overstatement. He had it done in 3 minutes and charged $10. Very happy with the transaction.

FLAG
By L G
From Boulder, CO
Feb 27, 2013
Med, 2011.
Had some work done at Ripstop Repairs a few months ago. I felt the guy who appeared to be in charge and handled the check-in was abrupt and borderline rude. When I dropped in to pick up my pack after the week they'd quoted me, I was told it wasn't done and would be "at least another week, maybe a little longer." I asked how I could confirm it was ready for pickup, and I was told I'd just have to drop by as they "don't have time for calls". The resulting work was good enough, but not great.

FLAG
By nealos
Oct 3, 2013
somewhere in Arches
Hey Jim-- what beer would you like? I'm bringing a bag in this month.

FLAG
By Rick McL
From Arvada CO
Apr 4, 2014
Long day on the ice.
Stopped in to Ripstop Repairs with a puffy that had ice tool holes covered by duct tape in the sleeves and front. They sent me packing because the jacket was dirty and the tape adhesive needed to be cleaned off before they would consider repairing it. Not friendly.
Instead of going home with the jacket I took it over to Boulder Mountain Repair and they fixed it up without any push back. Pretty friendly guy. No problem with the duct tape or grimy jacket. They even cleaned it. Pretty cool.
Call me crazy but I am more likely to go back to Boulder Mountain Repair because the work is good and the environment is friendly.

FLAG
 


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