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Oct 14, 2011
Ship's Prow.
I purchased the old style friends from GearX last night on a closeout sale. I was hesitant at first because I am leaving for JTree in about 2 weeks and wanted to make sure I had the gear before I made the move. I wrote my concerns in the comments and picked the standard 10 day shipping. I just received a phone call from GearX confirming my order and promising it will be here in time. Their personal service really made my day and just thought I would share it with you all.

Short version= GearX +1

by the way the Wild Country Tech Friends are 25% off
mattnorville
Joined Oct 9, 2007
122 points
Oct 14, 2011
OTL
I purchased from them back in May and got an even sweeter deal on the Tech Friends (Memorial Day savings on top of closeout prices), and agree that they provide great customer service whether over the phone or through email.
I'm still surprised that the Tech Friends haven't sold out - great deal on the 3 & 4 piece sets. I'm thinking they might drop the price further for a holiday sale this year and finally get rid of the 'old' Friends.
Matt N
From Santa Barbara, CA
Joined Oct 20, 2010
345 points
Oct 14, 2011
Ship's Prow.
Yeah, I have never used a friend, but I figured three cams (needed the third for free shipping) wouldn't be a bad gear choice for some extras. I'm looking forward to placing them mattnorville
Joined Oct 9, 2007
122 points
Administrator
Oct 14, 2011
El Chorro
Friends are excellent. Heliums are 15% off on gearX btw. Ryan Williams
From London (sort of)
Joined May 10, 2009
1,468 points
Oct 14, 2011
I live in Burlington -- GearX is Outdoor Gear Exchange. An awesome gear shop. Great, no BS service. Bought tons of gear there, never had a single problem. Rick18
Joined Aug 24, 2010
10 points
Oct 17, 2011
+1 for GearX Service and shop! bobmirko
Joined May 27, 2010
86 points
Oct 18, 2011
Yeah, I drive over to VT just to go to Gear X. They are super friendly and have a great selection. They also have a ton of consigned gear and clothes as well. They were even really understanding when I brought back some climbing shoes simply because I'd had too many pints at American Flatbread before I tried them on and didn't realize they didn't fit well. Josh Brown
Joined Apr 8, 2008
26 points
Dec 11, 2011
Josh Brown wrote:
Yeah, I drive over to VT just to go to Gear X. They are super friendly and have a great selection. They also have a ton of consigned gear and clothes as well. They were even really understanding when I brought back some climbing shoes simply because I'd had too many pints at American Flatbread before I tried them on and didn't realize they didn't fit well.


I can't agree more. I started loving their shop when I went there when I was just starting mountain climbing and they are really helpful.
Ricky A. Myers
Joined Nov 3, 2011
0 points
Jan 23, 2012
Hitchcock
Gear-x

I live in the Northeast. No matter what I order or what shipping I choose I get my order the next Day if I order really early, or 2 days if I order late. Always helpful and if your in the area Head to the shop. They are always helpful and friendly.
CaseClimber
From Jackson WY
Joined Apr 18, 2011
20 points
Feb 3, 2012
portrait
+1 for GearX as well! Chris Graham
From Bartlett, NH
Joined Jun 25, 2008
453 points
Feb 3, 2012
Top half of Melifluous
+1 for Gear X from me too, they've always been great to deal with and little personal touches have always been appreciated. Sam Stephens
Joined Jan 20, 2010
768 points
Feb 3, 2012
Mt. Baker
Never used GearX before, but thats good to know. I mainly stick to Moosejaw cause of the points and they have always treated me well. I bought a rope recently and decided to buy it from Alpenglow cause the deal on it could not be beat. Problem was it took me one month to get the damn thing. Next time I decide to try something new, I'll check out GearX. Mark Wyss
From Denver, CO
Joined Jan 1, 2001
250 points


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