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CAMP crampon recall estimated return?

Original Post
Shepido · · CO · Joined Aug 2014 · Points: 50

Has anyone heard anything about what the estimated return time is for all the crampons CAMP recalled this past summer? They said they would return them to customers "before the start of the season". Here in Colorado I would say the season is probably about to start. Between this recall and a pair of grivels lost in the mail from a retailer currently I've got 0 pons....

Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480

I'm getting worried too..

I mean WTF it's only a pin that broke after being twisted 1000 times. I should've never send them in the first place!

Shepido · · CO · Joined Aug 2014 · Points: 50

I got an email this morning stating it would be December before they arrive, sigh. G22s are in the mail thankfully.

Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480

The email did state that if your ice season starts before December let Camp know.

Hiro Protagonist · · Colorado · Joined Apr 2012 · Points: 290

Any updates on this? I filled out their online form but didn't receive anything. Waiting...

Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480

The emails I get say the middle of December.

Shepido · · CO · Joined Aug 2014 · Points: 50

So it is mid December from what I can tell.... has anyone received their crampons yet?

Hiro Protagonist · · Colorado · Joined Apr 2012 · Points: 290
Shepido wrote:So it is mid December from what I can tell.... has anyone received their crampons yet?
Same question. I haven't sent mine in, even though they sent me a label. I noticed it is going to Broomfield CO, should be one-day shipping to those of us lucky enough to be in the same state.
Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480

Don't you guys have Jesse Mattner's (from Camp) email? Email him and ask. He has replied within 12 hours everytime I've asked that question.

Looks like next week for me.

Shepido · · CO · Joined Aug 2014 · Points: 50

It's funny every time I post on here I get an email from CAMP. I guess parts are due to arrive this week.

Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480
Shepido wrote:It's funny every time I post on here I get an email from CAMP. I guess parts are due to arrive this week.
Email them first
Tom Halicki · · Boulder, CO · Joined Jun 2006 · Points: 35

I just dropped mine off at CAMP this morning. I was told they were hoping they'd get the parts in today and if they did they were going to try and make all the repairs by the end of the week. Definitely got the sense that regardless of when the parts actually come in, they're going to make a concerted effort to do the repairs and get the crampons back to the owners ASAP.

Shepido · · CO · Joined Aug 2014 · Points: 50

Received my blade runners back tonight in the mail, CAMP replaced everything other than the stainless heel piece. I got a new lever, strap, set of front points (monos) and orange toe bail (for boots without front toe welts). The new front anti-balling plate also has holes pre-cut for both duals and monos instead of just monos. Overall everything looks very similar and a casual observer who not even notice the difference between the two.

Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480

Got an email last night saying my pons are shipped! 1-3 days..

Now just waiting for the email that tells me when the ice is getting delivered :(

Hiro Protagonist · · Colorado · Joined Apr 2012 · Points: 290

Thanks for the update guys.

Bill Kirby · · Keene New York · Joined Jul 2012 · Points: 480

Got my Bladerunners back and I have to say, I wish there was a recall every year!!

I opened the box last night and after looking inside, I should've wanted til Christmas morning. The crampons that were returned are basically like Shepido's pons. I was looking to buy new front points and toe strap.. Til now.

Merry Xmas bitches!

Guideline #1: Don't be a jerk.

Ice Climbing
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