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Harness packaging when ordering online

Bill Czajkowski · · Albuquerque, NM · Joined Oct 2008 · Points: 20

Go climbing.

20 kN · · Unknown Hometown · Joined Feb 2009 · Points: 1,346

On a side note, it does not really matter if you buy the insurance, it's the seller's responsibility to ensure you receive the product in the as-stated condition. The shipping carrier is an affiliate of the seller, not the buyer, which puts the responsibility on the seller's shoulders. Visa, Mastercard, AMEX and PayPal require that the item the buyer receives, not the item the seller ships, is in the condition it is stated. If the item does not come in the condition stated in the listing, then the buyer has a valid grounds to file a dispute through his bank and receive a charge-back of the funds. Of course, this assumes that you ship the item back to the seller as you cannot get a refund and keep the item.

SDY · · Unknown Hometown · Joined Jan 2013 · Points: 10

Is this a joke?

A slightly visually damaged envelope with no damage to the harness and you feel the need to post on the internet about it? Must be a joke...

FrankPS · · Atascadero, CA · Joined Nov 2009 · Points: 276
SDY wrote:Is this a joke? A slightly visually damaged envelope with no damage to the harness and you feel the need to post on the internet about it? Must be a joke...
Agreed. This is a non-event.
Paul-B · · Unknown Hometown · Joined Mar 2011 · Points: 115
Who Dat wrote: Looks like the retailer didn't purchase insurance, so I can't file a claim apparently. ...... I'll admit though, I don't think damage to the harness is a real issue.
WTH! What would you file a claim about?!? YOUR HARNESS ISN'T DAMAGED- even you admit that.

Not getting a box is not something you can file a claim about.

I hope you realize that Mr. Pinpillage is just mocking you....
Khoi · · Vancouver, BC · Joined Oct 2009 · Points: 45
SDY wrote:Is this a joke? A slightly visually damaged envelope with no damage to the harness and you feel the need to post on the internet about it? Must be a joke...
This.

And it's not like the harness was just naked inside that envelope - it was in its own packaging INSIDE that envelope.

Do you even want to know what that harness - inside it's packaging - went through to get to the retailer/warehouse from where it was shipped?
doligo · · Unknown Hometown · Joined Sep 2008 · Points: 264

Are you effin serious? Let me guess, you bought the harness on the closeout with free shipping no tax. Please don't ruin it for the rest of us cheapskates by filing frivolous claims.

If you think that a little puncture like that would damage your harness to the point of it being unsafe, you probably should not be using that harness to begin with.

Ray Pinpillage · · West Egg · Joined Jul 2010 · Points: 180
doligo wrote:Are you effin serious? Let me guess, you bought the harness on the closeout with free shipping no tax. Please don't ruin it for the rest of us cheapskates by filing frivolous claims. If you think that a little puncture like that would damage your harness to the point of it being unsafe, you probably should not be using that harness to begin with.
Yeah but there was almost damage! When was the last time you received something with almost damage? Do you remember how hurt it made you? He really should file a claim, those feels won't heal themselves.
mediocre · · Unknown Hometown · Joined Jul 2013 · Points: 0

A lawsuit seems a little much, by a lot.
You can't really make the egg McMuffin comparison though because those WILL eventually kill you.
I would go as far as to not ship at this online site anymore if you're really unhappy, but if the harness looks fine then go climb.

FrankPS · · Atascadero, CA · Joined Nov 2009 · Points: 276

I'm with Ray on this one. A high-powered lawyer is urgently needed. The pain and suffering is immeasurable. I would imagine a six-figure settlement, at least. How would you feel if your girlfriend showed up torn and ripped? Wait...

Derek M · · VA · Joined Feb 2010 · Points: 100
Sam Stephens wrote:I think you're being a bit over the top honestly. Do you go to Lowe's and complain that every 2x4 isn't perfectly straight, or get butthurt when McDonald's doesn't put the fake egg yellow side up on your mcmuffin? If you can't determine now if the harness is damaged, how are you going to be able to tell after a year, two years, or three years of use? Or after you get out of s mean offwidth? Do you retire your rope after five falls on a sport route?
I have no interest in McDonald's, but it's worth noting that egg mcmuffins do indeed have fresh eggs that are cooked nearly to order.
mediocre · · Unknown Hometown · Joined Jul 2013 · Points: 0

So you're saying I can get an egg McMuffin and order the egg sunny side up or scrambled depending on my mood?

Bill Czajkowski · · Albuquerque, NM · Joined Oct 2008 · Points: 20
mission wrote: I have no interest in McDonald's, but it's worth noting that egg mcmuffins do indeed have fresh eggs that are cooked nearly to order.
Are you serious? Fresh eggs? I'm stunned.

Here's what the website says: "We freshly crack a USDA Grade A egg into an ‘egg ring’ to get that iconic round shape for our Egg McMuffin."

Note it also says: "Our scrambled eggs are made with liquid eggs that are cooked fresh on our grill with margarine."

Liquid eggs generally means pasteurized. Margarine - gross.
Paul Hutton · · Nephi, UT · Joined Mar 2012 · Points: 740
FrankPS wrote:I'm with Ray on this one. A high-powered lawyer is urgently needed. The pain and suffering is immeasurable. I would imagine a six-figure settlement, at least. How would you feel if your girlfriend showed up torn and ripped? Wait...
HA
r m · · Unknown Hometown · Joined Apr 2015 · Points: 0

When I order climbing gear online (typically from overseas), there's a few steps.

Store to courier to depo (to possibly another depo) to international plane.
Plane to no idea, to customs, to courier depo.
Courier depo to a local courier depo, to the truck, to my house.

I'm always happy when it arrives sealed in plastic, while I'm pretty sure its a very rare occurrence that anyone's package happens to be sitting in the back of a truck with a lead acid battery or few, every few years somewhere in the world, someone's kit fails because of acid.

Then I take a whipper and the newly posted harness or rope becomes transformed into my-trustworthy-rope/harness.

So, I do sympathise with the OP at having a poorly package product. Though it is admittedly a very very unlikely thing.

(Lack of visual damage is not the same as lack of damage.)

Tim Stich · · Colorado Springs, Colorado · Joined Jan 2001 · Points: 1,520

Jesus. If you are unhappy with the way the item was shipped you can return it. Period. Just throw the harness and torn package in another package and return it.

Tom-onator · · trollfreesociety · Joined Feb 2010 · Points: 790
mediocre wrote:So you're saying I can get an egg McMuffin and order the egg sunny side up or scrambled depending on my mood?
No.

This isn't feckin burger king you can't have it your way.

I once ordered an egg mcmuffin at the drive thru and found they substituted the scrambled version of their egg offering.

The next time I went in and asked the manager what that was all about.

She replied they were out of the other eggs and substituted the scrambled shit instead.

I told her that changed my order without my concent and was not the sandwich I was looking foreword to eat.

She said she was sorry.

I'm not sure if this balances my chi...

This thread is a good example of why you should support your local climbing shops.
Nick Drake · · Kent, WA · Joined Jan 2015 · Points: 651

Don't climb any offwidths with cams on your gear loops, unless you package the lobes in boxes first.

Who Dat · · Spinning Rock, MW · Joined Dec 2014 · Points: 5
Nick Drake wrote:Don't climb any offwidths with cams on your gear loops, unless you package the lobes in boxes first.
Such cleverness and irrelevance.
Who Dat · · Spinning Rock, MW · Joined Dec 2014 · Points: 5
Ray Pinpillage wrote: Yeah but there was almost damage! When was the last time you received something with almost damage? Do you remember how hurt it made you? He really should file a claim, those feels won't heal themselves.
I didn't realize you could determine if a harness you've never seen is damaged by posing as some kind of armchair sub-amateurish comic. I'm sorry you lost your job as an REI cashier and now you resent customers who expect a higher standard of quality than you're used to.

The point is, if anyone is going to ruin the harness, it's going to be me, not the company that sold it to me.
Guideline #1: Don't be a jerk.

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