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CU Belay Glasses & David Roetzel in Gypsum, CO - whereabouts?

Original Post
Debbie McLain · · Pagosa Springs, CO · Joined Nov 2011 · Points: 30

Hey everyone...do you know why David may not be shipping belay glasses or replying to emails & phone calls even though my credit card was charged for belay glasses I ordered weeks ago? I live in Colorado and he ships from Colorado, so whatup? Hope he didn't have an accident or something...just seems weird since I successfully ordered some glasses from his site years ago. Just thought someone might know him. In any case, I wouldn't place an order if I were you...until he resurfaces, that is.

Jim T · · Colorado · Joined Jun 2012 · Points: 469

I've heard that he has a very small operation and only produces a little at at time so it will probably just take awhile sometimes. I wouldn't worry about it.

Jason Halladay · · Los Alamos, NM · Joined Oct 2005 · Points: 15,158

My experience ordering CU glasses from him a couple years ago was slow and drawn out so this sounds like normal operations to me. I get the impression he reps for many different companies and is quite busy.

At the time CU was really the only gig around in the U.S. so I stuck with the slow, difficult ordering process. Now, with many other options, I went with American-made Belay Specs for a much faster, smoother ordering process. And I like the cheaper price, field of view, construction and comfort better of the Belay Specs so it was a win/win.

419 · · Sacramento · Joined May 2010 · Points: 520

I had a great experience ordering from CU Belay glasses. In my opinion, these are the best belay glasses available. They have the most ergonomic design (user friendly) of all the belay glasses I have seen. The flexible metal frame is very durable and the storage box helps to keep the prisms pristine.

This is a small operation run by a climbing addict. My guess, he's probably mixed climbing in the Vail Amp. The Fang is in as well; that can reduce business productivity in and of itself.

Don't worry he will come through for you,
Jonathan

rgold · · Poughkeepsie, NY · Joined Feb 2008 · Points: 526
Debbie McLain wrote:Hey everyone...do you know why David may not be shipping belay glasses or replying to emails & phone calls even though my credit card was charged for belay glasses I ordered weeks ago? I live in Colorado and he ships from Colorado, so whatup? Hope he didn't have an accident or something...just seems weird since I successfully ordered some glasses from his site years ago. Just thought someone might know him. In any case, I wouldn't place an order if I were you...until he resurfaces, that is.
I'm in the same boat. He did email me saying there would be a delay and also said he would let me know when they shipped, but no word for several weeks now.

Edit: just got a message---shipments delayed. So not to worry.
Guideline #1: Don't be a jerk.

General Climbing
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