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What's up with Pro Deal Resoles????

Jon Rhoderick · · Redmond, OR · Joined Jul 2009 · Points: 966

Shoes arrived today and they look great
Jon

Tyler · · Raleigh, NC · Joined Jul 2012 · Points: 0

So all I have to say is that despite the bad reviews, Pro Deal Resoles and Benet Stricca have really impressed me.

I mailed my shoes on August 7th and USPS Confirmed their delivery on August 13th (I don't know why that took so long). Benet told me that turnaound in the shop would be about a week. I emailed him this morning because it's been 9 days since he received my shoes, and in 6 minutes I got a response informing me that he had finished repairing my shoes and had mailed them out yesterday. He even provided a USPS tracking number. I checked and they are scheduled to arrive tomorrow.

I've heard that his work is excellent and if that holds true, then I have to say that I am a VERY happy customer. His prices are great, I've always gotten responses to my emails within 4 hours of sending them, and his turnaround time estimate was almost exact.

Steve Williams · · The state of confusion · Joined Jul 2005 · Points: 235

Get 'em to Locker at Positive Resoles.
Great work, good prices, cheerful service. . .

https://www.positiveresoles.com

Hal Aljibury · · San Diego, CA · Joined Aug 2011 · Points: 15

I had sent my shoes to pro deal resoles without checking reviews (silly me, I know) and after I ran across all the problems people were having, I was afraid I'd sent my shoes into a black hole, never to be seen again.

However, my shoes showed up in the mail today, right before I have to leave on a 2-week trip, and I couldn't be happier with the resole job on my shoes (TC pros). Turnaround time including mail to san diego, 3 weeks, 3 days

Evidently, there's been a turnaround at that place....

Glass Tupperware · · Atlanta · Joined Jul 2012 · Points: 45

I had the same experience as lifeblack. Reasonable turnaround time, relatively good prices, and a great resole job. I might have been lucky, but it seems like Benet has dramatically improved his service recently. I'd definitely use him again.

Gunks . · · Gunks, NY · Joined Apr 2007 · Points: 195
Glass Tupperware wrote:I had the same experience as lifeblack. Reasonable turnaround time, relatively good prices, and a great resole job. I might have been lucky, but it seems like Benet has dramatically improved his service recently. I'd definitely use him again.
I just got back my resoles from ProDeal Resoles. Bennet did a good job on two pairs of Miuras and one pair of Scarpa Force I sent to him. Bennet responded to my emails promptly and the resoles took about 2 weeks.
Tully gibbons · · Dumont, CO · Joined Oct 2013 · Points: 25

Judging from this forum and others like it, PDR must have had some serious issues back in 2010/2011. However, I have seen a number of positive reviews in the last year or two and decided to give Benet a chance. He responded within an hour of putting my order in, and had my shoes back to me in less than a week of sending them in. He did a fantastic job and the price is great.

Jennifer U. · · Unknown Hometown · Joined Feb 2011 · Points: 0

Thank for the update. I really liked Pro deal resoles work and my last two pairs I sent to rock and resole were just OK. Perhaps, I'll try Pro Deal again.

richardd · · Loveland, CO · Joined May 2012 · Points: 10

My vote's for Komito's Boots in Estes.

Dan Holz · · Denver, CO · Joined Oct 2010 · Points: 15

I'll be honest, based on earlier reviews on both Yelp and Mountain Project, I was a little hesitant to send my shoes in to Prodeal Resoles. But, I have to say that I am pretty stoked on the fast turn around, prompt reply to my inquiry email and of the resoling itself. My wife and I sent in a pair of Mythos, Katanas, Five-Tennies and Boulder-X's. All came back with fresh looking soles within ten days.

Whatever issues they had in the past all seem to have been resolved.

I would definitely recommend!!

Gunks . · · Gunks, NY · Joined Apr 2007 · Points: 195
Dan Holz wrote:I'll be honest, based on earlier reviews on both Yelp and Mountain Project, I was a little hesitant to send my shoes in to Prodeal Resoles. But, I have to say that I am pretty stoked on the fast turn around, prompt reply to my inquiry email and of the resoling itself. My wife and I sent in a pair of Mythos, Katanas, Five-Tennies and Boulder-X's. All came back with fresh looking soles within ten days. Whatever issues they had in the past all seem to have been resolved. I would definitely recommend!!
Totally agree with Dan. Sent them 3 pairs of Miuras and got them back in about 10 days. Great resoles. Great price. Highly recommended.
Tim Stich · · Colorado Springs, Colorado · Joined Jan 2001 · Points: 1,520

Very glad to see Pro Deal back on track. I used him once years ago and was both pleased with the work and the price.

J.Frost · · Unknown Hometown · Joined Feb 2015 · Points: 0

I just sent in and received my shoes back from Pro Deal Resoles and the entire experience was great. Bennett responded to my texts right away and the whole process only took one week door to door using the USPS WI to CO and back. The shoes look great and climb like new. I couldn't be happier.

Alexa Zisca · · Unknown Hometown · Joined Apr 2015 · Points: 20

Signed up just to reply. Was also skeptical after reading reviews.

Sent in La Sportiva Solution 43
whole process took 13 days (from mail drop-off till retrieval)
I've used Rock and Sole twice and these came better. They perform as expected. Will def be sending more and recommending to friends.

Great price and quality. Prompt replies to txt messages.

toe

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schummi75 楠 · · Unknown Hometown · Joined Mar 2012 · Points: 0

Benet's job and price is unbeatable.Im living in vancouver BC CAN, 6 pairs turn around within 2 weeks, awesome resole better than yosemite bum I resoled last year.No more happier for my friends and me! Forget the negative feedback for past years, right now Benet is great.

Mark R · · Bozeman · Joined Oct 2013 · Points: 0

Same story, heard bad reviews from last year but dropped off 2 pairs of shoes and he had them done in 4 or 5 days. Great resole. Send them to benet.

gcc1213 · · Unknown Hometown · Joined May 2015 · Points: 0

I just want to jump in here to give some support to Benet over at Pro Deal Resoles. I have had nothing but seamless and fantastic experiences with him. His communication was almost immediate - replying to multiple messages by text and email within the same day. The work he did on my Boreal Aces has kept these great shoes in the game for me.

I think the bad reviews you find out there are from quite a few years ago - I guess Benet has upped his game in response. Give him a try! I am about to send him my old Teva Alps to see what he can do with those. He's recommending that I try out an approach shoe sole that he has. Can't wait to see what he does with them!

Rob D · · Queens, NY · Joined May 2011 · Points: 30

I mailed a pair at the end of last week and they were resoled seemingly overnight. I read the past reviews and was hesitant, but 9 day turnaround (including shipping) for two pairs of shoes in unheard of. It was also ~$40 cheaper than any of the other shoe resolers. I think both pairs with 4 rands and shipping worked out to under $90?

edit to add:

YES, 9 DAYS DOOR TO DOOR. He even refunded me the cost of a rand after seeing one of the toes didn't need one. Most other places would just take the money and toss another rand on there. He spent time to give me money back.

F r i t z · · North Mitten · Joined Mar 2012 · Points: 995

Eight calendar days, door to door, prompt communication, great quality. He even patched up a cosmetic flaw on the side of my TC Pros. I will definitely return to PDR for my next resole.

Ryan George · · Boulder, CO · Joined May 2015 · Points: 0

I got a quick, cheap resole from Pro Deal this month. I'm not sure why he would be inconsistent -- my shoes came nicely packaged exactly when they were supposed to!

Guideline #1: Don't be a jerk.

Colorado
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