Paid for 70M only got 65, watch out!
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Metolius sent me a rope that was short awhile back. They happily replaced it without any hesitations. |
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cdec wrote:Here the story. In the last year I have bought 3, 70M ropes that have all been measured out, by both me and the manufacturer, as being SHORT! Each was between 65-67M. They are being replaced. I know of 6 additional that have been measured in the 65M range and are currently being inspected by the manufacturer. I am posting this up to let folks know that if you are going to be making rope stretching rappels make sure that your cord is the true length you think it is. I am not going to discuss which maker it is as they are currently investigating the depth of the problem and making decisions on how to proceed. It is a top tier company. Good Luck out there.This post is simply bullshit. If you are not going to give the name of the manufacturer and other relevant details, then I have no reason to believe you. To put it another way, you are acting like a drama queen withholding information to get attention and your post is little more than worthless internet spew without details. Assuming that you are being truthful, this is not about 1 rope or an isolated mistake. This is about 9 ropes out of what appears to be a very small sample size. It might be that the manufacturer had an issue with one batch. It might be that they have a larger quality control issue. We don't know. With that in mind, I personally think "protecting" the supplier is absolutely the wrong thing to do. I would rather like to see transparency. Let's give the manufacturer a chance to address this in the right way, in public. If they did fuck up, they can come clean and handle it in a professional manner. If they do, they will gain my respect and my future dollars. If not, they deserve to lose business. If this number of defects is standard in the industry, then the manufacturer can say that and we will all be wiser. IMHO withholding information about who made these ropes only allows the manufacturer to avoid accountability for their QC shortcomings (assuming that they have any). |
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Withholding the name doesn't mean they aren't being held accountable, it just gives them a chance to respond to their mistake before being crucified by MPers. If they fail to solve the problem, or had someone been seriously injured, they may deserve their PR being crucified but we should give them a chance to fix the issue before we unleash a storm of MP spray |
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A.P.T. wrote:Its too bad we have to cover our asses and carefully inspect our safety equipment.When has that not been the case? I can't think of a single safety program that does not include equipment inspection. A.P.T. wrote:We buy new stuff for a reason after all.And the reason is because you can't make it yourself. There is no such thing as perfect. Ask any QC manager anywhere if their production is better than six sigma. The silence will be deafening. ALL production has variation, natural or otherwise, and consumers WILL receive defects. How many defects is the only real question. I hope the manufacturer is open about the source of the problem. |
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eli poss wrote:Withholding the name doesn't mean they aren't being held accountable, it just gives them a chance to respond to their mistake before being crucified by MPers. If they fail to solve the problem, or had someone been seriously injured, they may deserve their PR being crucified but we should give them a chance to fix the issue before we unleash a storm of MP spray With the internet, anyone with a keyboard can do significant damage to a manufacturer's reputation even if they are just pulling shit out of their assEli, I respectfully disagree. While you are right that anyone can post bullshit on the internet and ATTEMPT to damage a manufacturer's reputation, a manufacturer has at least an equal opportunity (and I would posit, a MUCH GREATER one) to use the internet to respond. I think a good example of this was the non-issue with x4 kinking and failures. BD responded to e-mails about the issue with details on their testing and why the x4 was solid gear. Problem (which never really existed) solved and BD's rep is not damaged. If this is not a big deal and the manufacturer should be allowed time to address this publicly, then the OP is a drama queen and should have just kept his mouth shut. If this is indicative of a larger QC issue, then the manufacturer should have already addressed this. Either way, consumers withholding details about QC issues with life safety equipment does nothing to help ensure that manufacturers act in a professional manner. Transparency keeps everyone honest and, IMHO, is the best way to see this issue (if there even is one) resolved in the best way possible. |
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I don't really understand why the manufacturer name is being withheld, either. |
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bearbreeder-- thanks for posting how manufacturers are supposed to measure rope length. |
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mpech wrote:bearbreeder-- thanks for posting how manufacturers are supposed to measure rope length. However, this does not get at the key question: how close to the stated length does the rope have to be? Does every rope have to be measured prior to sale? Do ropes that are some % too long or short not supposed to be sold?well one would hope that the rope meets at minimum the stated length !!! if not thats pretty deceptive advertising, and if substantially short is a safety issue ... sure you can tie knots at the end of the rope, but you may still be stuck on the wall !!! manufacturers such as mammut state that they cute their ropes around 2% longer than actual to account for the shrinkage when a rope ages/gets used they can make it as long as they want, but it should never be short when new realistically how hard is it to make sure a rope is to the proper length ... the process should be automated (or if not they should be using a standardized measuring device thats constantly checked for calibration) ... a random testing of the ropes should catch this issue, enough not to let 9 ropes go out .... that the OP knows of or owns my personal suspicion is that this thread will die after a few days, everyone will get into the next senseless argument thread .. and nothing will get posted by the manufacturer about it anyone heard back from the CAMP promise to post up here about their cracked tricams? Brian here at our office will reach out with return information so we can get the unit back and have it inspected. In the meantime, once I hear back from our R&D department I will post a company reply to the thread on Mountain Project so folks have some follow up. mountainproject.com/v/trica… ;) |
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I posted up to let people know that short ropes happen and to be careful while this gets sorted out. The usual MP bullshit of name calling and figuring out who to blame has, as quickly as ever, ensued. |
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bearbreeder-- i'm not a rope manufacturer, so i don't know how costly it would be to make every rope exactly the stated length (+/-, say, 0.5M). |
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cdec wrote:I posted up to let people know that short ropes happen and to be careful while this gets sorted out. The usual MP bullshit of name calling and figuring out who to blame has, as quickly as ever, ensued. It really doesn't matter how outraged you are that a product could make it to market and NOT be what it says it is or how put off you might be that you should take a look at your cord, the fact is that short/mismarked ropes happen. Even if, as someone has mentioned, I am lying there are 3 different manufactures mentioned in this thread alone as having sold short ropes. So this happens. Unless we are all lying. Remember It has been 6 f&%KIng days 2 of of which were the weekend since they were made aware of the issue. I'll give it some more time. Drama Queen, please. Look in the mirror ELI.It has only been "6 fucking days," and yet YOU couldn't keep your panties on long enough to let the manufacturer reply before you had to spew half a story with most of the details redacted. Everyone already knew that ropes OCCASIONALLY leave the factory being a few feet longer or shorter than advertised. You claim something totally different; that you have first hand knowledge of 9 mislabeled ropes out of a small sample size from the same manufacturer. This (if true) is a totally different issue. By withholding who manufactured these ropes you do nothing for the community except place yourself in the center of your own little drama. IMHO, that is bullshit. |
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mpech wrote:bearbreeder-- i'm not a rope manufacturer, so i don't know how costly it would be to make every rope exactly the stated length (+/-, say, 0.5M). I read that ropes are made in a very large spool, then cut to size. I would bet the manufacturer is trying to minimize waste in this process--imagine having to throw away a $250 70M rope because it is a few feet short...they can sell the last end as a 60m then ... and honestly it should not be a consideration for top tier rope company we arent talking about half a meter short here ... but 3-5m according to the OP my question is if these are happening on new ropes a rope shrinks with use, but reputable manufacturers tend to cut their ropes a bit longer to offset this if these arent new fresh out of the box ropes, but have been used decently ... we might be arguing about nothing ;) |
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NC Rock Climber wrote: It has only been "6 fucking days," and yet YOU couldn't keep your panties on long enough to let the manufacturer reply before you had to spew half a story with most of the details redacted. Everyone already knew that ropes OCCASIONALLY leave the factory being a few meters longer or shorter than advertised. You claim something totally different; that you have first hand knowledge of 9 mislabeled ropes out of a small sample size from the same manufacturer. This (if true) is a totally different issue. By withholding who manufactured these ropes you do nothing for the community except place yourself in the center of your own little drama. IMHO, that is bullshit.Calm down little Timmy. I am quick to curse. It's been 6 days since they were alerted. A few less than that for my post that tells the whole story except for naming the company. I don't think everyone knew that ropes left the factory short. In fact I think that very few people thought it a possibility. That's why I posted plain and simple. Hoping to help. So instead of the angry Mob heading to burn down the evil manufacturer they are instead turning on each other and me. Ain't my drama. I've climbed a bunch of pitches in the last few days, have a little time to respond and am happy with my choices. So angry |
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When I read "vaginal froth" I literally laughed out loud. Then, after thinking about it, I concluded that no other poster on this site better exemplifies the term than Killis. Despite the pitiful irony, the post is pretty entertaining. Cheers. |
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LOL! I love how you almost never miss an opportunity to make a thread about you. Narcissistic Personality Disorder much? |
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+1 For cupping the balls |