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Fish - ordering awesome gear?

Mark R · · Unknown Hometown · Joined Feb 2014 · Points: 65
john strand wrote:Check the blog ? ordering info is there. You gonna buy FISH ?or you gonna buy junk ?
Only FISH. BUILT in the USA by CLIMBERS.
Mike · · Phoenix · Joined May 2006 · Points: 2,615
Russ Walling wrote:Murdo is right.... we suk, I'm way busy, and if remotely possible I'd like to land his order on him sooner rather than later. Contact has been made and we'll get it sorted out.
Wow I think the OP got off easy on this one!
susan peplow · · Joshua Tree · Joined Jan 2006 · Points: 2,756

Like all good vacations the s*it hits the fan as soon as the rig is packed. Thankfully the rental emergency took place before we left town but sadly the website snafu did not. Worse yet, there was no way to address or fix it while on the road. So the Fish Products website was and still is down. Rest assured, Russ is at the shop going bananas to someone at the hosting site right now in efforts to get it back online.

In answer, yes we're around and taking orders via using the form once the site is back up. Our after Christmas hiatus is coming to a close and will start shipping spring orders soon.

Thanks for the kudos from our supporters, after what you guys said there wasn't much more to add. Other than, we much rather climb than sew and our business model shows it.

~Sooze

michael s · · Denver, CO · Joined Apr 2012 · Points: 80

Thanks for the response Susan!

A follow up: Ordered some Fish gear and it just arrived in a timely manner. Stoked to use this stuff out on a wall.

susan peplow · · Joshua Tree · Joined Jan 2006 · Points: 2,756

Wonderful and thanks for the follow up!

The Fish Products website is back online. As usual, it's always recommended you check the blog fist for ordering timelines, promos, etc. fishproductsblog.blogspot.com

~Susan

5.samadhi Süñyātá · · asheville · Joined Jul 2013 · Points: 40
Murdo wrote:"problem" - ordered and paid for gear (haulbag and daisy's)....4 months later, no gear. contacted russ (he is very polite and forthcoming, if somewhat slow in responding), but i still have no eta on the gear except for an offer of a refund. i'd rather have the gear. Fish products are GREAT! so, i guess im not the only one.
this is pretty common in these kind of industries. remember these guys are making all these pieces from scratch when you order it. Meaning it is not made before you order. it is very common in the base jumping world too.
Brian Treanor · · Unknown Hometown · Joined Dec 2005 · Points: 16

I've ordered from Russ several times, starting around 1990 or shortly thereafter up to as recently as a year or so ago.

Never had him miss the date he would get me the gear.
Never had him ignore my messages.
Never had a single piece of his gear fail to exceed my expectations.

Just sayin'.

Brian

PS--Russ doesn't know me from Adam, so I'm not getting any special consideration.

Jace Mullen · · Oceanside, Ca · Joined Jan 2011 · Points: 10

FISH FOR LYFE!!!

Guideline #1: Don't be a jerk.

General Climbing
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