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Certain areas are unavailable for download

Original Post
GueroSteve · · Unknown Hometown · Joined Feb 2014 · Points: 25

New user to the app but it looks like this is a common problem judging by the other posts.

I'm trying to download the Yosemite package but it says 0.00MB. When I tap to download it gives me an import error. There are several other packages showing 0.00MB.

Nexus 4
Android 4.4.2
App version: 2.5

Yosemite import error on Android app.

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

Sometimes our data packager bonks... which it seems to have done before finishing CA. I've rebuilt those missing ones manually. For the app to recognize they are there now, you'll probably have to kill/restart the app.

GueroSteve · · Unknown Hometown · Joined Feb 2014 · Points: 25

All fixed. Thanks for the quick reply/help.

Tom Willard · · Avon, CO · Joined Jan 2005 · Points: 165

I've tried several times to download area content for Colorado and Utah on both iPad and iPhone Apps and I get an import error for all downloads? Any help would be appreciated. I'm most interested in the CO Ice & Mixed at this time. Thanks again.

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

The data packages are botched right now. Working on them and sorry for the invconvience!

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098
Tom Willard wrote:I've tried several times to download area content for Colorado and Utah on both iPad and iPhone Apps and I get an import error for all downloads? Any help would be appreciated. I'm most interested in the CO Ice & Mixed at this time. Thanks again.
CO Ice & Mixed is now working. Much of the rest of the country is still being rebuilt (alphabetically...).
Tom Willard · · Avon, CO · Joined Jan 2005 · Points: 165

Thanks so much for your help, but I just tried to upload CO Ice and Mixed to my iPad and I'm still getting the import error. I did delete the app and reinstall it before trying to add the area. Hope the feedback helps.

dylan carrasco-songer · · Unknown Hometown · Joined Mar 2014 · Points: 0

cannot download canon city right now.....

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

Our problems persist, and I'm rebuilding everything now. It will take until Tuesday morning (3/3/14) to finish. Sorry for the trouble.

dylan carrasco-songer · · Unknown Hometown · Joined Mar 2014 · Points: 0

hey man thank a ton for getting, at least the canon city, glitches figured out. we look forwards to a nice sunny day on the rock at shelf, away from the snow on monarch! hope you werent up to darn late.

Guideline #1: Don't be a jerk.

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