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Red Rock Import Error

Original Post
Joe Dot · · Las Vegas, Nevada · Joined Feb 2013 · Points: 0

Every time I try to add the Red Rock area on my Android app, while downloading routes, it tells me I have an import error and need to "Tap to try again".

I tried deleting the area and re-downloading it multiple times, and I've tried deleting and re-installing the app multiple times.

Any help or guidance would be greatly appreciated!

Thanks guys and keep up the good work at Mountain Project.

Dennis · · Albany, NY · Joined Jan 2006 · Points: 555

The same thing is happening to me but for other areas as well. Love the site and the app, just looking for some guidance. Thanks!

gtluke · · Unknown Hometown · Joined May 2012 · Points: 1

chiming in to say it happened to me trying to load yosemite last night

Jillian1701 McCumber · · Irvine, CA · Joined May 2012 · Points: 25

I have the "Import error occurred" issue with the Southern Sierra area. However, I cannot delete the area at all. When I attempt to delete it, it appears to be working but does not. I've let it go as long as 20 minutes without success. I then have to force close the app to view any other area.

I can help debug if needed.

Jan Tarculas · · Riverside, Ca · Joined Mar 2010 · Points: 927

+1

Greg Rogers · · Unknown Hometown · Joined Feb 2012 · Points: 0

Having the same issue trying to download Joshua Tree. Starts unpacking and then gives an import error. Tried deleting area and reimporting but same problem.

Luc-514 · · Montreal, QC · Joined Nov 2006 · Points: 12,536

Same issues with JT & RR
Tried clean install of 2013-11-18
Android app v2.5 2013-08-18
Samsung Android 4.1.2

Nick Wilder · · Boulder, CO · Joined Jan 2005 · Points: 4,098

Sorry, there was a bug in the code that builds data packages. It didn't affect all areas, and I've manually rebuilt the ones mentioned above. It will take about 24 hours to re-build the entire set.

Thanks for reporting!

Jillian1701 McCumber · · Irvine, CA · Joined May 2012 · Points: 25

Confirming that the issue is resolved for the Southern Sierra area.

Thank you for the quick fix!

Dennis · · Albany, NY · Joined Jan 2006 · Points: 555

I deleted my areas and redownloaded and now everything seems to be working great. Thanks!

Guideline #1: Don't be a jerk.

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