c3, or master cam

I have to say metolius' customer service did not impress me in regards to standing behind their product (mastercams). Sent 2 cams in for repair (broken trigger wires), which in my opinion the kevlar is not very durable and hard to replace on your own when they do break. Anyway, one cam came back the other did not. I was told the cam was damaged and they would not send it back to me. Got no where with the customer rep, other gear companies I have dealt with would have just sent out a new cam. Metolius lost me as a customer, which is too bad because for the most part they make good gear and its made in the USA..